Practical knowledge.
A clearer next move.

First, take a breath. We’re masters of worrying. The invoice, the deadline, the footnote to the footnote—it comes with the territory. Let us do more of the professional worrying while you run your business. Start with what happened, where the shipment is and any known deadline. You do not need to diagnose the problem before asking for help.

Start with a full product description, ingredients or materials, intended use, manufacturing facts, origin, destination, labels, technical literature and shipment timing. The required documents depend on the product and transaction.

No. A marketing description alone does not determine the HTS classification. Composition, use and the relevant tariff provisions must be considered; organic certification and advertising are separate questions.

No. Intended use and claims can change the analysis. A moisturizer with certain therapeutic or sun-protection claims may also be regulated as a drug. Product-specific facts and current FDA requirements must be checked.

No. Drawback, post-entry corrections, protests and other refund mechanisms have different requirements and timing. Identify the mechanism before estimating any potential recovery.

Portoria provides trade consulting, logistics strategy, planning and commercial coordination. U.S. customs brokerage is offered separately by Luis F. Vinals, individually licensed U.S. Customs Broker, License No. 42975, under a separate engagement and CBP power of attorney.

Transportation and warehousing are provided by the applicable authorized third-party providers. Mexican customs brokerage is provided by separately engaged Mexican customs agencies. Portoria may coordinate commercially within its agreed scope.